Responsible Gambling

Table of contents

• Principles of Control and Self-Assessment
• Tools for Managing Your Activity
• Protection of Minors and Professional Help
• Help and Support Organizations

We treat gambling exclusively as a form of leisure and entertainment, never as a tool for making money. Our team builds a highly secure digital space to minimize addiction risks and protect every user at 1win company. We equip players with functional limit controls and straightforward guidelines to sustain healthy habits. Keeping your experience safe drives our daily operations, and we continuously monitor activity to meet our strict security standards.

Principles of Control and Self-Assessment

Clear self-control during active sessions keeps your finances intact and your decisions rational. To keep betting a harmless pastime, answer these quick self-assessment questions honestly:

1. Do you spend more time and money on games than you initially planned?
2. Are you taking out loans or selling personal items to fund your bets?
3. Do you immediately try to win back your money after a losing streak?
4. Does gambling damage your work, studies, or relationships with loved ones?
5. Do you experience anxiety or irritability when you lack access to the site?

We recommend taking this test regularly to objectively evaluate your own gaming behavior and react to any changes in time.

Tools for Managing Your Activity

The platform features integrated mechanics allowing you to restrict gaming time and manage your budget directly. You can easily adapt these limits to your current financial reality.

• Deposit Limits — setting daily, weekly, or monthly caps on your account top-ups.
• Time-Out Option — a temporary account freeze for a short break, ranging from 24 hours to a few weeks.
• Self-Exclusion — a procedure for completely blocking your profile for a long period without the possibility of early recovery.

To activate these protective measures, you simply need to contact our 24/7 customer support team. Our specialists will instantly apply the chosen restrictions to your profile.

Protection of Minors and Professional Help

We maintain a zero-tolerance approach toward underage gambling, strictly barring anyone under 18 from joining the platform. To enforce this rule, mandatory identity verification completely blocks unauthorized withdrawals.

Help and Support Organizations

When betting stops being fun, external professional support steps in. These international organizations offer free, confidential help to anyone struggling with addiction:

• Gambling Therapy — an international service offering text-based counseling and support groups.
• GamCare — a leading provider of information and practical help regarding responsible gambling.
• Gamblers Anonymous — a worldwide fellowship of people helping each other overcome addiction problems.

Responsible gambling is a shared duty between the platform and the player to maintain a healthy and safe atmosphere for recreation.